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Career Center

  • Internship
  • Florence
4 (1)

Reservations Agent Internship in Florence

Florence
Posted 1 month ago

A luxurious international 5-star hotel chain offers an internship opportunity as a Reservations Agent in Florence.

Responsibilities:

  • Handling reservation requests via phone, email, and online platforms
  • Confirming, modifying, and canceling reservations according to guest needs
  • Providing detailed information about availability, rates, and services offered by the hotel
  • Assisting guests in choosing the best accommodation options based on their needs
  • Collaborating with the Front Office team to ensure an efficient flow of reservations
  • Resolving any issues related to reservations, demonstrating problem-solving skills
  • Keeping the reservation management system updated with all necessary information

Requirements:

  • Excellent communication and interpersonal skills
  • Attention to detail and accuracy in data management
  • Ability to work in a team
  • Excellent knowledge of the English language
  • Familiarity with major IT tools and reservation management software
  • Flexibility and availability

Interested candidates who have completed or are about to complete their master’s degree can attach their updated CV with a passport-sized photo and authorization for the processing of personal data to the career center.

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