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Career Center

  • Milan
9 (1)

Internship Front Office in Milan

Milan
Posted 2 months ago

4-star structure is looking for an Employee at the reception in internship.

The resource, alongside the company tutor, will take care of the following activities:

• Reception of the guest;
• Verify the data relating to the reservation and confirm them to the guest;
• Provide all the information related to the hotel services;
• Manage the relationship with the guests from arrival to their departure;
• Promote the use of catering services and affiliation to the brand;
• Ensure that a valid payment method is registered to cover the costs incurred by the guest  during the stay;
• Respect the brands standards communicated by the head of department;
• Offer a pleasant, pleasant, and genuinely interested service to the guest;
• At the end of the stay, and at the departure of the guest himself, make sure that his overnight stay was pleasant and report any problems to the head of department.

Candidate requirements:

• Good knowledge of English (B2) and Italian (B2), any other additional language is considered a plus;
• Aptitude for problem solving and teamwork;

Interested candidates who have finished or are about to finish the master’s degree can attach the updated CV with passport size photo and accompanied by authorization to process personal data to career center.

 

 

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