Career Center

Internship as F&B Clerk in Milan
Luxury restaurant chain, based in Milan, offers internship opportunity as F&B reservations clerk.
The resource will be responsible for:
– Management of telephone reservations and through web channels (e.g. website)
– Sending information by email
– Management of the switchboard with forwarding of calls or emails to the responsible managers
– Use of internal table management software (subject to adequate training)
– Resolution of any problems related to individual reservations
– Up-selling activities
– Customer support for modification or cancellation of a reservation
It is required:
– Good knowledge of the English language
– Familiarity in using PC, internet and e-mail
– Excellent communication skills
– Customer orientation
– Flexibility, precision, organization
Interested candidates who have finished or are about to finish the master can attach their updated CV with passport size photo and accompanied by authorization for the processing of personal data to the career center.
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