Career Center
Guest Experience and Front Office Internship – Florence
Firenze
Posted 1 month ago
A prestigious luxury hospitality property in Florence offers an internship opportunity in the Guest Experience and Front Office department.
The intern will be responsible for:
- Welcoming and assisting guests throughout their stay
- Supporting check-in and check-out procedures
- Presenting hotel services and facilities
- Handling guest requests and needs
- Verifying and managing guest charges
- Supporting daily operational and back-office activities
Requirements:
- Master’s Degree in Hospitality Management
- Excellent command of English
- Knowledge of a second foreign language
- Good proficiency in IT tools
- Guest-oriented approach, empathy and strong interpersonal skills
- Flexibility, problem-solving skills and ability to work in a team
- Motivation, proactivity and willingness to grow in the hospitality industry
Candidates who have completed or are about to complete their studies may submit their updated CV, including a passport-size photo and authorization for the processing of personal data.
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