Career Center

Prestigious 5-star hospitality property located in the heart of Naples offers an internship within the Front Office Department. 

The selected candidate will be responsible for: 

• Supporting guest reception and assistance activities throughout all stages of the guest journey; 

• Assisting the Front Office team with check-in and check-out procedures; 

• Handling guest requests and contributing to the delivery of excellent customer service; 

• Supporting reservation activities and updating information within the hotel management system; 

• Collaborating with different hotel departments to ensure an outstanding guest experience; 

• Providing information about hotel services and local attractions; 

• Supporting administrative and operational activities related to the Front Office department. 

Requirements: 

• Master’s in Hospitality Management; 

• Interest in the hospitality and luxury hotel industry; 

• Good command of the English language; 

• Excellent interpersonal skills and customer-oriented approach; 

• Strong organizational and problem-solving skills; 

• Proficiency in Microsoft Office; 

• Accuracy, proactivity, and ability to work effectively in a team. 

Candidates who have completed or are about to complete their Master’s program are invited to submit their updated CV, including a passport-sized photo and authorization for the processing of personal data.

Tagged as: check in, check-out, front office, hospitality